We respect that you may want anything you tell us or our therapists to be kept private, so we only require an email address, unique username, age, country and gender to sign up and connect with our therapists. These minimum bits of information are essential to begin therapy online. You may be asked by your therapist to share more personal information with them only, in order to begin therapy - which is a perfectly normal thing to start the process of counselling. This information is between you and your therapist. Therapists will never see your email address and we do not store any payment details, so you can be sure that your details are kept safe with us.

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