Before doing your first video/audio session on PlusGuidance, you must test your system setup - it's very important! Check the device you are using, the internet browser (Google Chrome is most reliable), your internet connection, your webcam and your microphone are all working on the 'test your system' page. This will avoid disappointment when you attend your session. Make sure you have a good internet connection, as otherwise it might not work. See our Troubleshooting guide for more info.

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